Ocean Builders SMS Terms & Conditions
These SMS Terms & Conditions govern your participation in Ocean Builders SMS Customer Care.
By opting in to receive SMS messages from Ocean Builders, you agree to these SMS Terms & Conditions.
1. SMS program description
Ocean Builders SMS Customer Care is a conversational messaging service used to communicate with customers and prospects regarding customer care and support matters, including product inquiries, troubleshooting, maintenance-related coordination, service-related communication, and related customer care topics.
2. Opt-in
You may opt in to receive SMS messages from Ocean Builders by:
- submitting your mobile number through the Ocean Builders SMS Customer Care form and providing consent
- texting a keyword such as START to +1 (619) 356-2326
- using another clearly disclosed opt-in method authorized by Ocean Builders
By opting in, you agree to receive conversational SMS messages from Ocean Builders at the mobile number you provided.
Consent to receive SMS messages is not a condition of purchase.
3. Message frequency
Message frequency varies depending on your interaction with Ocean Builders and your support or customer care needs.
4. Message and data rates
Message and data rates may apply according to your mobile carrier plan.
5. Opt-out
You may opt out of receiving SMS messages at any time by replying STOP to any Ocean Builders SMS message.
After you opt out, you will no longer receive SMS messages from this service unless you opt in again.
6. Help
If you need assistance, reply HELP to any Ocean Builders SMS message or contact us at info@oceanbuilders.com.
7. Participating carriers
SMS delivery depends on your wireless carrier. Carriers are not liable for delayed or undelivered messages.
8. Eligibility and permitted use
By opting in, you confirm that you are the authorized user of the mobile number provided and that you are permitted to receive messages at that number.
You agree not to misuse the service or use it in violation of applicable laws.
9. Privacy
Your use of Ocean Builders SMS Customer Care is also subject to the Ocean Builders SMS Privacy Statement, available at:
https://oceanbuilders.com/sms-privacy-statement/
10. Changes to these Terms
Ocean Builders may update these SMS Terms & Conditions from time to time. Any updates will be posted on this page with the updated effective date.
11. Contact information
If you have questions about these SMS Terms & Conditions, please contact us at:
Ocean Builders
SMS Customer Care Number: +1 (619) 356-2326
Email: info@oceanbuilders.com
Effective date: March 13, 2026